Use the right guide for your surface
A cleaner recommended for one product may not suit another. Identify the material and finish before treating a mark, and contact the supplier if you are unsure. Avoid treating an internet tip as approval for your own surface.
Caesarstone recommends soft-cloth cleaning with mild detergent for its quartz surfaces, plus cutting boards and trivets. Follow any more specific directions supplied for your chosen product.
Ask about natural stone and treatments
The Natural Stone Institute recommends neutral cleaning products for natural stone. It also distinguishes etching from staining and explains that sealing does not make a stone stain-proof. Ask your supplier what applies to your particular stone and finish.
Keep details of any treatment used, including the product name and the supplier’s advice about checking or renewing it. Do not assume every natural stone follows the same schedule.
Make care part of the handover
Ask the installer to leave the product reference, cleaning guide and contact for aftercare. Record any concerns with the supplier before experimenting with an abrasive tool, chemical or repair kit.
Keep the agreed aftercare contact, written installation terms and any manufacturer warranty requirements with your project records.
Considering a new surface? Compare the product questions on our quartz worktops page alongside the care guide for the exact product.
Common questions
Can I use the same cleaning advice for every stone worktop?
No. Start with the exact product and finish, then use the manufacturer or supplier’s instructions. If you cannot identify the surface, ask a specialist before treating a mark.
Further reading
Find care and specification guidance for the surface you are considering.